Welcome to Gancio Footwear Limited (“Gancio,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and products. By accessing or using our website or services, you agree to the terms described in this policy.
Information We Collect
We may collect certain personal information from you, including but not limited to:
Personal Information: Your name, email address, postal address, phone number, and other contact details.
Payment Information: Payment card details and billing information for processing transactions.
Purchase History: Information about the products you’ve purchased or shown interest in.
Usage Information: Information about how you interact with our website, including pages visited, features used, and browsing patterns.
Communication Data: Information from your communications with us, including customer service inquiries and feedback.
How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Providing and improving our products and services.
Processing and fulfilling your orders.
Sending transaction confirmations, updates, and notifications.
Responding to your inquiries and providing customer support.
Personalizing your experience on our website.
Sending you marketing communications (with your consent), including promotions, offers, and newsletters.
Conducting research and analysis to improve our offerings and user experience.
Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We may use cookies and similar technologies to collect information about your browsing behavior and preferences. You can modify your browser settings to block or delete cookies, but this might impact certain features of our website.
Third-Party Links and Services
Our website may contain links to third-party websites and services that are not under our control. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these entities before providing them with your personal information.
Your Choices
You have the right to access, correct, update, or delete your personal information. You can also opt out of receiving marketing communications from us by following the instructions provided in the communication.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years old. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting a prominent notice on our website or by directly sending you a notification.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.
